eLearning BENCHMARKING Study 2018 - Partial study: Competence Management

New products or services, changes in the legal framework or changes in digital change – these are just some of the topics that have a significant influence
on the success or failure of companies today. In order for companies to meet
these challenges, the skills of their employees play a central role. After all,
even the best new product can become a shelf warmer if sales cannot convince customers and potential customers of its advantages. The present evaluation offers an up-to-date insight into the dissemination and use of competence management in the German-speaking world.


Chapter 1: Dissemination, experiences and obstacles
The competencies of the employees represent an important resource and can decisively influence the success or failure of a company. For this reason, it is important for companies to ensure that the required competencies are adequately covered in-house, as well as to determine and develop the potential of their own workforce as accurately as possible. In order to master these challenges, there is the approach of competence management. But how widespread is competence management in the DACH region? And what speaks for and against the use of this approach? These questions will be addressed in the following chapter.

Chapter 2: Competence development
Once the required competencies and core competencies have been defined, the next challenge is to identify existing competencies and close current and future gaps. But how do companies deal with competence gaps? What are the consequences for personnel recruitment on the one hand and the further training of existing employees on the other? The following chapter provides answers to this question.