Sharon Boller, Laura Fletcher – Design Thinking for L&D

Design Thinking for Training and Development

Author: Kate Barker, Kourtney Ferrua, Rachael George
Publishing Company: Association for Talent Development
Price: $20.19 (kindle), $24.19 (paperback)
ISBN: (paperback) 978-1950496181
Published: June 9, 2020

Design Thinking for Training and Development offers a primer on design thinking, a human-centered process and problem-solving methodology that focuses on involving users of a solution in its design. For effective design thinking, talent development professionals need to go beyond the UX, the user experience, and incorporate the LX, the learner experience. In this how-to guide for applying design thinking tools and techniques, Sharon Boller and Laura Fletcher share how they adapted the traditional design thinking process for training and development projects. Their process involves steps to: get perspective, refine the problem, ideate and prototype, iterate (develop, test, pilot, and refine), and implement.