Hagen im Bremischen (Germany) | Hardly any other area is as important for a company as the sales area. In the following article you will find 5 useful tips for sale-training which can be implemented quickly.
Analyse tape recordings of telephone conversations!
Even if it may seem like monitoring the workforce at first, analysing tape recordings is extremely valuable in order to optimise consultation meetings strategically and efficiently! Therefore, please use the possibilities that technology offers you to increase your sales in a targeted manner! However, please point out the recording to your customers in order to comply with legal regulations and to provide maximum transparency in the handling of collected data.
Use the existing learning infrastructure!
Especially in times of tight investment budgets, it is important to keep in mind the existing learning infrastructure and to use it. Have you already implemented an LMS in your company? – Then please use it! Do you not have an LMS, but other devices such as mobile phones, beamers, Pcs etc.? – Then check, whether they have technical interfaces to each other. There could be an employee who has discovered a useful app for sales knowledge and is waiting to show it to his colleagues on the beamer!
Stimulate targeted collaboration!
Do social channels already exist among the sales colleagues? – Then make use of them and professionalise the way that you deal with them! Instead of funny memes and birthday wishes, professional concerns will be given the importance they deserve! Chapeau!
Establish competition in your company!
Teamwork is beautiful. And yet sometimes it falls short. Because it is precisely in competition that the best solutions for customers and for company turnover can be achieved. So why not try out some elements that promote competition! For example, how about creating a ranking to reflect achieved turnover? – Once an employee knows what performance he or she could theoretically be capable of, this is guaranteed to spur him or her on. Both the company and the customer benefits from this incentive and employee commitment.
Hold regular reflection meetings to increase sales efficiency!
No matter how mundane the sales team’s work may seem, creating a successful sales process is and remains a mammoth project for the employer.Consciously create regular reflection meetings in order to continuously optimise the processes together! Whether these meetings take place daily, twice a day or weekly depends on your needs as a company. It is important that this reflection room exists in your company in a reliable and regular form. This way, the company employees not only optimise their work together and celebrate success, but create motivation for the daily business,every participant understands that it depends on them personally, and that they have the greatest and most exciting job in the world.
Image: © kasto – stock.adobe.com
